561505
8
Zoom out
Zoom in
Previous page
1/12
Next page
7
My speaker won’t connect to my network using the audio cable
Make sure your mobile device is connected to your wirelessnetwork before setting up your speaker.
Alternatively, you can connect your speaker to your network router using the included Ethernet cable. Once connected via
Ethernet, the HEOS by Denon App should recognize the speaker and you can manually move it to your wireless network using
Settings/My Devices/Device_Name/Advanced/Network Settings.
I get a message “Device was not found”
Move your speaker closer to your wireless router.
Your speakers and controller device may not be on the same network. Verify that the controller device is on the same network
as your speakers. This is usually confi gured under the Settings feature on your device. If you have more than one network, your
device may hop to a diff erent network as you move around your home.
Make sure you don’t have any other electronic devices interfering with your wireless network signals. Microwave ovens, cordless
phones, and some televisions can cause wireless network interference.
If your speakers are located far away from your router, consider adding a wireless range extender like the HEOS Extend.
In case your wireless router is incompatible with HEOS speaker, please use the optional HEOS Extend Wireless Range Extender
and hard-wire it to your router.
Music cuts out or delays sometimes
Make sure your Internet connection is operating correctly.
If you are sharing your network with other users or devices, they may be using most of your bandwidth
(especially if they are streaming video).
Make sure your speakers are within range of your wireless network.
Make sure your speakers are not located near other electronic devices that could interfere with it’s wireless connectivity
(like microwave ovens, cordless phones, TVs, etc…)
BASIC TROUBLESHOOTING
QSG_HEOS_3_E3_1st.indd 7 2014/04/11 20:03:42
8


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Denon HEOS 3 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Denon HEOS 3 in the language / languages: English as an attachment in your email.

The manual is 3,28 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Denon HEOS 3

Denon HEOS 3 User Manual - English - 58 pages

Denon HEOS 3 Quick start guide - German - 12 pages

Denon HEOS 3 User Manual - German - 58 pages

Denon HEOS 3 User Manual - Dutch - 74 pages

Denon HEOS 3 Quick start guide - Spanish - 12 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info