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PROBLEM POSSIBLE CAUSE REMEDY
Coee does not come out of one or
both of the spouts.
The coee spouts (A8) are blocked. Clean the spouts with a toothpick (g. 26B).
The appliance will not make coee The appliance has detected impurities
in its internal circuits. "Cleaning under-
way" is displayed.
Wait for the appliance to be ready for use again
and reselect the required beverage. Contact
Customer Services if the problem persists.
The appliance does not come on The power cord (C7) connector is not
inserted correctly.
Insert the connector as far as it will go in the
socket at the back of the appliance
(g. 1)
.
It is not plugged into the mains socket. Plug into the mains socket (g. 1).
The main switch (A21) is not turned on. Press the main switch (g. 2).
The infuser cannot be extracted The appliance has not been turned o
correctly
Turn the appliance o by pressing the but-
ton (A7)
(see section “5. Turning the appliance
o”).
At the end of descaling, the appliance
requests a third rinse
During the two rinse cycles, the water
tank (A16) has not been lled to the
MAX level
Follow the instructions displayed by the appli-
ance, but rst empty the drip tray (A14) to avoid
the water overowing.
The milk does not come out of the
milk spout (D5)
The lid (D2) of the milk container (D)
is dirty
Clean the milk container lid as described in sec-
tion “12.10 Cleaning the milk container”.
The milk contains large bubbles and
squirts out of the milk spout (D5) or
there is little froth
The milk is not cold enough or is not
semi-skimmed or skimmed.
Use skimmed or semi-skimmed milk at refrig-
erator temperature (about 5° C). If the result is
not as you wished, try changing brand of milk.
The froth adjustment dial (D1) is incor-
rectly adjusted.
Adjust following the instructions in section “8.
making cappuccinos and milk-based coees”.
The milk container lid (D2) or froth ad-
justment dial (D1) is dirty
Clean the milk container lid and froth adjust-
ment dial as described in section “12.10 Clean-
ing the milk container”.
The cup warmer is hot, even though it
has been disabled
A number of beverages have been pre-
pared in rapid succession
The machine emits noises or small
pus of steam while not in use
The machine is ready for use, or has re-
cently been turned o, and condensate
is dripping into the hot vaporiser
This is part of normal operation. To limit the
phenomenon, empty the drip tray.
20


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