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33
PROBLEM POSSIBLE CAUSE REMEDY
The machine emits noises or small
pus of steam while not in use
The machine is ready for use, or has re-
cently been turned o, and condensate
is dripping into the hot vaporiser
This is part of normal operation. To limit the
phenomenon, empty the drip tray.
The appliance emits pus of steam
from the drip tray (A22) and/or there
is water on the surface the appliance
rests on.
The drip tray grille (A21)has not been
replaced after cleaning.
Put the drip tray grille back in the drip tray.
The hot chocolate is cold or there are
lumps
The choco stirrer (E5) and steam spout
(E4) are not inserted correctly in the
funnel (E3).
Insert the stirrer and steam spout on the
funnel.
The instructions have not been
followed.
Pour rst the milk/water, then the hot choco-
late powder into the funnel (E3).
The chocolate is not suciently dense The hot chocolate powder does not
contain thickener.
Change the type of hot chocolate powder.
The highest density has not been
selected.
Select maximum density in the corresponding
screen (see section “10. making hot chocolate”)
Incorrect quantities of milk and hot
chocolate powder.
Respect the instructions in section “10. making
hot chocolate
The wrong stirrer has been inserted Remove the aero stirrer (E6) and insert the
choco stirrer (E5)
During cleaning, there are traces of
black on the stirrer (E4)
The magnets in the stirrer attract trac-
es of iron naturally present in the hot
chocolate powder.
Clean as described in section “17.11 Cleaning
the “Mix Carafe” (E)”.
There is little or no froth on the cold
coee
Low froth has been selected. Select maximum froth (see section “11.1 Mak-
ing cold coee”)
The stirrer is missing or inserted
incorrectly
Insert the aero stirrer (E6)
Too much, or the wrong quantity of ice
has been used
Respect the instructions in section “11.1 Mak-
ing cold coee.
The coee is unsuitable or has been left
open for too long
Use "fresh", ideally "robusta" coee
The cold coee is hot Too little and/or the wrong quantity of
ice has been used
Respect the instructions in section “11.1 Mak-
ing cold coee
The inside of the machine is wet and
there is condensation
The machine's cooling circuit is not
working correctly. You are continuing
to use the machine even though the
"MACHINE COOLING FAULT" alarm is
displayed
Turn the machine o and leave it to cool down.
If the problem persists, contact De'Longhi Cus-
tomer Services
28


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