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18
18. TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
Espresso coee is not delivered any
more
No water in the tank (A17) Fill the tank
The
light is on and the
light is ashing to indicate that the cof-
fee or steam circuit is empty.
Press the button corresponding to the
light
.
The lter is blocked, or the perforated
lter is missing
Clean as described in section "11.4 Cleaning
the coee lters" and check that the perfo-
rated lter is correctly inserted
The tank has been inserted incorrectly
and the valves on the bottom are not
open
Press the tank down lightly to open the
valves on the bottom
Scale in the water circuit Descale as described in section "12.
Descaling"
The espresso coee drips from the
edges of the lter holder rather than
the holes
The lter holder has been inserted in-
correctly or is dirty
Attach the lter holder correctly and rotate
rmly as far as it will go
The espresso boiler gasket has lost elas-
ticity or is dirty
Have the espresso boiler gasket replaced by
Customer Services
The lter is blocked, or the perforated
lter is missing
Clean as described in section "11.4 Cleaning
the coee lters"
The lter holder cannot be attached to
the appliance
The ground coee has not been pressed
or is too much
Clean as described in section "6.6 Grind the
coee directly into the lter"
The coee froth is too light (delivered
from the spout too fast)
The appliance settings need reviewing See section "14. How to make perfect coee"
The coee froth is too dark (delivered
from the spout too slowly)
The appliance settings need reviewing See section "14. How to make perfect coee"
No milk froth is formed when making
cappuccino
The ring (A7) is in the "FLAT" (NO
FROTH) position
Push the ring into the "FOAM" position
Milk not cold enough Always use milk at refrigerator temperature
The cappuccino maker (A8) is dirty Clean the cappuccino maker as described in
section "8. Cleaning the cappuccino maker
after use"
Scale in the water circuit Descale as described in section "12.
Descaling"
At the end of descaling, the appliance
requests a further rinse
During the rinse cycle, the water tank
has not been lled to the MAX level
Repeat the rinse cycle from point (8) of section
"12. Descaling"
The coee mill doesn't work Inside the coee mill there is a
non-millable foreign body
Clean the mill as indicated in par."11.2 Clean-
ing the drip tray", making sure you have re-
moved all the grains from the bean container
(A2) before removing it.
Before reinserting the burr, carefully vacuum
any residue from its seat (g. 44).
13


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  • I have a light flashing of a cup it means that needs water the water is full and we flat flashing the machine at working Submitted on 23-7-2020 at 13:07

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