38
MESSAGE MESSAGE WHAT TO DO
GENERIC ALARM
• The inside of the appliance is very dirty.
• Clean the inside of the appliance tho-
roughly, as described in section 15.2
If the message is still displayed after
cleaning, contact a service centre.
19 PROBLEMS TO BE RESOLVED BEFORE CALLING THE SERVICE CENTRE
If the appliance is not working and an alarm light is on, the causes of the malfunction can be identified and
resolved by referring to section 18. If, on the other hand, no alarm light is on, run the following checks befo-
re calling the service centre.
PROBLEM CAUSE SOLUTION
The coffee is not hot
• The cups have not been preheated.
• The infuser is too cold
• Heat the cups by rinsing them in hot water or leaving them
to rest for at least 20 minutes on the cup warmer tray on
the lid (see section 6, note 3).
• Heat the infuser by pressing the button (fig. 13) befo-
re making the coffee (see section 6, note 3).
The coffee is not creamy
enough
• The coffee is ground too coarsely
•Wrong type of coffee
•Turn the grinding adjustment knob one click anticlockwise
(see section 8).
• Use a type of coffee for espresso coffee makers.
The coffee runs out too
slowly.
• The coffee is ground too finely. • Turn the grinding adjustment knob one click anticlockwise
(see section 8).
The coffee runs out too
quickly.
• The coffee is ground too coarsely. • Turn the grinding adjustment knob one click anticlockwise
(see section 8).
The coffee does not come
out of one of the spouts.
•The spout holes are blocked. • Scrape the remains of dry coffee accumulated with a
needle (Fig. 27).
When the , and
buttons are pressed, the
appliance does not deliver
coffee, but only water.
• The ground coffee may be blocked in
the funnel.
• Remove the ground coffee inside the funnel using a knife
(see note 5, section 9). Then clean the infuser and the insi-
de of the appliance (see description in section 11.2)
LESS COFFEE
• The ground coffee funnel is clogged.
•Too many coffee beans or too much
ground coffee has been added.
• Empty the funnel with the help of a knife, as
described in section 9 note 5 (Fig.18).
• Select a milder taste or reduce the quan-
tity of ground coffee, then run off the
coffee again.
