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18
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM POSSIBLE CAUSE SOLUTION
The coee is not hot The cups were not preheated. Warm the cups by rinsing them with hot water
(N.B. you can use the hot water function).
The infuser has cooled down because 2/3 mi-
nutes have elapsed since the last coee was
made.
Before making coee, heat the infuser by pres-
sing the button.
The coee is weak or not
creamy enough.
The coee is ground too coarsely. Turn the grinding adjustment knob one click
anticlockwise towards “1” while the coee mill
is in operation (g. 7). The eect is only visi-
ble after delivering 2 coees (see the section:
Adjusting the coee mill” on page 11).
The coee is unsuitable. Use coee beans suitable for espresso coee
makers.
The coee is delivered too
slowly or a drop at a time.
The coee is ground too nely. Turn the grinding adjustment knob one click
clockwise towards “7” while the coee mill is
in operation (g. 7). Continue one click at a
time until coee delivery is satisfactory. The
eect is only visible after delivering 2 coees
(see the section: Adjusting the coee mill” on
page 11).
Coee does not come out of
one of the spouts.
The spouts are blocked. Clean the spouts with a toothpick.
The frothed milk has large
bubbles
The milk is not cold enough or is not semi-
skimmed.
You should ideally use skimmed or semi-skim-
med milk at refrigerator temperature (about
5°C). If the result is not as you wished, try
changing brand of milk.
The milk is not frothed Cappuccino maker dirty. Clean as described in the section “Cleaning the
cappuccino maker after use
Steam delivery stops A safety device stops steam delivery after 3
minutes.
Wait, then activate the steam function again.
The appliance does not come
on.
It is not plugged into the mains socket. Plug into the mains socket.
The main switch is not turned on. Place the main switch in the I position (g. 3).
1
2
3
4
5
6
7
8
9
10
11
The light ashes The service door is open If you cannot close the door, make
sure the infuser is correctly inser-
ted
1
2
3
4
5
6
7
8
9
10
11
The lights ash
The coee maker has been
switched on with the
steam knob in the open
position
Turn the steam knob clockwise un-
til delivery stops
19


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