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TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM POSSIBLE CAUSE REMEDY
The coffee is not hot
• Thecupswerenotpreheated. • Warmthecupsbyrinsingthemwithhot
water(N.B.youcanusethehotwater
function).
• Theinfuserhascooleddownbecause
2/3 minutes have elapsed since the last
coffee was made.
• Beforemakingthecoffee,warmthe
infuser by pressing the button (see
section “Manual rinsing”).
• Lowcoffeetemperatureisset. • Inthemenu,setahighcoffee
temperature.
The coffee is thin or
not creamy enough.
• Thecoffeeisgroundtoocoarsely. • Turnthegrindingadjustmentknobone
click anticlockwise towards “1” while
the coffee mill is in operation (fig. 10).
Continue one click at a time until coffee
delivery is satisfactory. The effect is only
visible after delivering two coffees (see
the section “Adjusting the coffee mill” on
page 12).
• Wrongtypeofcoffee • Usecoffeeforespressocoffeemakers.
The coffee is delivered
too slowly or a drop at
a time.
• Thecoffeeisgroundtoonely. • Turnthegrindingadjustmentknob
one click clockwise towards “7” while
the coffee mill is in operation (fig. 10).
Continue one click at a time until coffee
delivery is satisfactory. The effect is only
visible after delivering two coffees (see
the section “Adjusting the coffee mill” on
page 12).
Coffee does not come
out of one of the
spouts.
• Thespoutsareblocked. • Cleanthespoutswithatoothpick.
The frothed milk has
large bubbles
• Themilkisnotcoldenoughorisnot
semi-skimmed.
• Youshouldideallyuseskimmedor
semi-skimmed milk at refrigerator
temperature (about 5°C). If the result is
still disappointing, try another brand of
milk.
The milk is not frothed
• Cappuccinomakerdirty. • Cleanasdescribedinthesection
“Cleaning the cappuccino maker after
use” on page 14.
• Theringonthecappuccinomakeris
NOTinthecappuccinoposition.
• PlacetheringintheCAPPUCCINO
position.
Steam delivery stops
• Asafetydevicestopssteamdelivery
after 3 minutes.
• Wait,thenactivatethesteamfunction
again.
The appliance does not
come on.
• Itisnotpluggedintothemainssocket. • Plugintothemainssocket.
• Themainswitch(A8)isnotturnedon. • PlacethemainswitchintheIposition
(fig. 1).
16


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