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23
20. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM POSSIBLE CAUSE remedy
The coee is not hot. The cups were not preheated. Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
The internal circuits of the appliance have
cooled down because 2/3 minutes have
elapsed since the last coee was made.
Before making coee, rinse the internal circuits
by pressing the button (B5).
A low coee temperature is set. Set a high coee temperature in the menu.
The coee is weak or not
creamy enough.
The coee is ground too coarsely. Turn the grinding adjustment dial (A2) one
click anticlockwise towards 1 while the coee
mill is in operation (g. 10). Continue one click
at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2
coees (see section “10.4 Adjusting the coee
mill”).
The coee is unsuitable. Use pre-ground coee for espresso machines.
The coee is delivered too
slowly or a drop at a time.
The coee is ground too nely. Turn the grinding adjustment dial (A2) one
click clockwise towards 7 while the coee mill
is in operation (g. 11). Continue one click at
a time until coee delivery is satisfactory. The
eect is only visible after delivering 2 coees
(see section “10.4 Adjusting the coee mill”).
Coee does not come out of
one or both of the spouts.
The coee spouts (A14) are blocked. Clean the spouts with a toothpick (g. 28B).
The milk does not come out of
the milk spout (D5)
The lid (D2) of the milk container lid is dirty Clean the milk container lid as described in
section “14. Descaling”.
The appliance does not come
on
It is not plugged into the mains socket. Plug into the mains socket.
The main switch (A8) is not turned on. Place the main switch in the I position (g. 2).
The infuser cannot be
extracted The appliance has not been turned o correctly
Turn the appliance o by pressing the
button (B39) g. 6) (see section “7. Turning
the appliance o”).
24


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Others manual(s) of DeLonghi ECAM 23.460.S

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