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Troubleshooting
Problem Possible causes Solution
The device will not switch on The power supply cable is not inserted
correctly
Check that the power supply cable
connector is fully inserted in the
appropriate socket on the back of the
device;thencheckthattheplugis
correctly connected to the power outlet
Espresso coee does not ow out No water in the tank Fill the water tank
Theholesinthelter-holderareblocked Cleantheholesinthelter-holderspouts
The espresso boiler outlet is blocked Clean as indicated in the “Cleaning the
boiler outlet” paragraph (page 13)
Espresso coee drips from the edges of
thelter-holderinsteadofthroughthe
holes
Thelter-holderisnotcorrectlyinserted
or is dirty
Attachthelter-holdercorrectlyand
handle to the right until aligned to the
CLOSEposition
The espresso boiler gasket has lost
elasticity or it is dirty
Havetheespressoboilergasketreplaced
at a service center
Theholesinthelter-holderspoutare
blocked
Cleantheholesinthelterholderspouts
Thelter-holderdoesnothookontothe
device
Toomuchcoeewaspouredinthelter Usethemeasureprovidedandmakesure
tousethecorrectlterforthetypeof
preparation desired.
Loudpumpnoise The water tank is empty Fill the tank
The tank is inserted incorrectly and the
valve on the bottom is not open
Press the tank lightly to open the valve on
the bottom
The coee cream is clear (it ows quickly
from the spout)
The ground coee has not been
suciently pressed
Increasepressingofthegroundcoee
Not enough ground coee Increasetheamountofgroundcoee
Thecoeeisnotgroundnelyenough Onlyusecoeegroundspecicallyfor
espresso coee machines
Incorrecttypeofgroundcoee Change the quality of the ground coee
Aftercoeedelivery,thecoeelterre-
mains attached to the boiler outlet
Insertthelter-holderagain,then
remove it.
After the coee has been prepared, the
pod or coee powder remains attached to
the boiler outlet
Re-insertthelter-holder,delivercoee,
removethelter-holder.
15


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