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No milk froth is formed when
making cappuccino
Milk not cold enough
Cappuccino maker dirty
Always use semi-skimmed milk at
refrigerator temperature.
Clean the holes in the cappuccino
maker thoroughly.
The coffee froth is too
light (delivered from the
spout too fast)
The ground coffee is not pressed
There is not enough ground coffee
The ground coffee is too coarse
Press the ground coffee down more
firmly
Increase the quantity of coffee
Use ground coffee for espresso
coffee machines only.
The coffee froth is too dark
(delivered from the spout too
slowly)
The ground coffee is pressed down
too firmly
There is too much ground coffee
The espresso boiler outlet is blocked
The ground coffee is too fine
Press the coffee down less firmly
Reduce the quantity of ground coffee
Clean as described in the chapter
"Cleaning the boiler outlet
Use ground coffee for espresso coffee
machines only.
The coffee has an acid taste
Inadequate rinsing after descaling After descaling, rinse the appliance as
described in the chapter "Descaling".
PROBLEM
POSSIBLE CAUSES SOLUTION
No espresso coffee is
delivered
No water in the tank
The holes in the filter holder are
blocked
The espresso boiler outlet is blocked
The espresso coffee drips
from the edges of the filter
holder rather than the holes
The filter holder is inserted incorrectly
The espresso boiler gasket has lost
elasticity
The holes in the filter holder are
blocked
Attach the filter holder correctly and
rotate as far as it will go.
Have the espresso boiler gasket
replaced at a service centre.
Clean the coffee holes
The espresso coffee is cold
The coffee ready light was not on
when the coffee button was pressed.
No preheating performed
The cups were not preheated
Wait until the espresso OK indicator
light comes on
Preheat as described in the
paragraph "Preheating the espresso
coffee unit".
Preheat the cups by rinsing with hot
water
The pump is excessively noisy
The water tank is empty
Fill the tank with water.
Fill the tank with water.
Clean the filter holder spout holes
Clean as described in the chapter
"Cleaning the boiler outlet
6


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