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Troubleshooting
Problem Possible causes Solution
Espresso coee does not ow out There is no water in the tank Fill the water tank
The holes in the lter-holder are blocked Clean the holes in the lter-holder spouts
The espresso boiler outlet is blocked Clean as indicated in the “Cleaning
paragraph
Espresso coee drips from the edges of
the lter-holder instead of through the
holes
The lter-holder is not correctly inserted
or is dirty
Attach the lter-holder correctly and turn
it fully home rmly
The espresso boiler gasket has lost
elasticity or it is dirty
Replace the espresso boiler gasket at an
After-Sales Centre
The holes in the lter-holder spout are
blocked
Clean the holes in the lter-holder spouts
Loud pump noise The water tank is empty Fill the tank
The tank is inserted incorrectly and the
valve on the bottom is not open
Press the tank lightly to open the valve
on the bottom
The coee cream is dark (it ows slowly
from the spout)
The ground coee is pressed too tightly Tamper the coee less
There is too much ground coee Reduce the amount of ground coee
The espresso boiler outlet is blocked Clean as indicated in the “Cleaning
paragraph
The lter is blocked Clean as indicated in the “Cleaning
paragraph
The coee is ground too nely Only use coee specically ground for
espresso coee machines
The ground coee is too ne or is moist Only use coee specically ground for
espresso coee machines. The coee
should not be moist
Incorrect type of ground coee Change the quality of the ground coee
powder
The coee has an acid avour Rinsing after descaling was not sucient The milk does not froth when making a
cappuccino
The milk does not froth when making a
cappuccino
The milk is not cold enough Always use milk at fridge temperature
The cappuccino maker is dirty Thoroughly clean the holes of the
cappuccino maker
2


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