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Warranty terms
Условия гарантии
GB
the product, darkening or charring of wire insulation under high
temperatures.
Wear parts and materials (carbon brushes, belts, rubber
gaskets, seals, guards, platforms, bus bars, gears, bearings,
hubs, coil heaters, pulleys, rollers, rods, lock buttons, etc.),
components (gears, shafts, bearings, rods, rollers, etc.) subject
to deterioration due to lubrication wear-out, as well as replace-
ment devices (drill chucks, SDS cartridges, platforms, collets,
bus bars, exible shafts, batteries, battery chargers, etc.) and
supplies (knives, saws, abrasives, saw blades, drill bits, drills,
lubrication, etc.), except in cases of mechanical damage of the
above mentioned products due to failures of the electric tool
which are covered by this warranty.
Natural wear of the tool, its parts and components (wearing
out of the resource, severe internal or external contamination,
wearing out of the lubrication).
Tools that were unsealed or repaired during the warranty pe-
riod by persons or organizations who are not legally authorized
to perform these activities.
Tools with removed, erased, worn out or changed serial num-
bers, including cases when the data of the electric tool does not
match the data of the warranty card.
Preventive maintenance of the electric tools, for example,
cleaning, washing, lubrication.
6. Do not operate electric tools exhibiting failure symptoms
(high arcing, smell of burning, increased noise, severe vibration,
uneven rotation, loss of power). Do not use the electric tools
if there is any mechanical damage to the power cord (cracks,
chips, tears, binds), AC plug, or the enclosure of the tool.
7. During the warranty period, faulty parts and components
of the instrument are repaired or replaced free of charge. The
Service Centre reserves the right to decide whether such parts
and components are to be replaced or repaired.
If a failure or malfunction is recognized by SBM group as a war-
ranty case, then it can be removed according to our own choice
by repair or replacement of the defective tool. Replaced tools and
parts become the property of the Service Centre of SBM group.
8. GUIDELINES FOR THE PREVENTIVE MAINTENANCE OF
ELECTRIC TOOLS
Regular preventive maintenance (cleaning, washing, relubrica-
tion of bearings and gearbox, replacement of fast wearing parts)
is recommended for the tools. Maintenance ensures perfect op-
eration of the electric tool during its entire service life cycle. The
frequency of preventive maintenance at rated load is determined
according to the natural wear of carbon brushes. Maintenance
work is charged according to the price list of the service centre.
Any failures covered by the warranty and detected in the course
of maintenance are repaired free of charge. Warranted failures,
which are detected by the diagnostics, are eliminated as agreed
by the parties according to the routine procedure.
Preventive maintenance does not extend the duration of the
warranty period.
Other claims, except for the above mentioned right for free re-
medial measures, are not covered by this warranty.
9. This warranty does not affect other legal consumer rights
granted by the applicable laws.
* Depending on the model.
GB
1. SBM group offers the 2-year warranty from the date of sale for
all its products. Professional and commercial tools are not covered
by the warranty. Repair is only available for a fee in this case.
2. Non-commercial use of the tools imposes limitations on the
duration of its operation and restricts the intended usage to
household purposes only. The continuous operating time should
not exceed 40 hours. In addition, 10-15 minute breaks are to be
made after every 15 minutes of continuous operation. Ignoring
this condition when using the tools is a violation of the good
operating practice (this provision does not apply to pumps, gen-
erators, chargers and similar equipment). Subject to the above
mentioned condition, the service life of the tools is 7 years.
When you purchase a tool, a warranty card is issued ( elds with
a date of sale, model, and serial number are mandatory, other
elds can also be completed). Please keep the card together
with the sales receipt during the entire warranty period for pres-
entation at the service centre.
Electric tools are only accepted for warranty repairs when as-
sembled with all removable devices and their fastening ele-
ments (bus bars, saw blades, chains, knives, trimmer heads,
injectors, sprockets, bolts, nuts, and mounting anges) in work-
ing condition.
3. The warranty period is extended up to 3-5 years*, provided
the owner registers the electric power tool within 2 weeks after
the purchase date. The extended warranty does not cover re-
chargeable tools, battery chargers, and supplied accessories.
Registration is only possible online at www.sbm-group.com.
Please print the registration certi cate at the time of registration.
The certi cate is the only con rmation of the fact of registration.
The registration certi cate should be presented at the service
centre together with the warranty card and sales receipt.
4. The following malfunctions are eliminated free of charge dur-
ing the warranty period:
Damage to the instrument, caused by the use of low-quality
materials
Assembly defects due to the fault of the manufacturer.
5. The warranty does not cover:
Malfunctions of the tools caused by the failure to comply with
the operating instructions.
Mechanical damage (cracks, chips, mechanical damage
to power cords, mechanical damage to the enclosure, etc.),
damage caused by exposure to aggressive environments and
high temperatures, damage induced by the ingress of liquids or
foreign matter into ventilation grids of the electric tools, as well
as damage due to improper storage (corrosion of metal parts,
etc.).
Tools with defects which were caused by an overload (simul-
taneous failure of the rotor and stator), improper use (usage of
blunt, unsuitable, unbalanced, or improperly chosen replace-
ment devices), lack of maintenance or care, and use of the tools
for purposes other than the intended purpose (for example, for
processing of materials for which the tool is not intended, etc.),
as well as by the instability of electric power supply, exceed-
ing the standards set by EN 61000-3-2, EN 61000-3-3. Among
others, undeniable signs of an overload include: changes in ap-
pearance, deformation or melting of parts and components of
6


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