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Troubleshooting
12
1. Unscrew the thumbscrew securing the tipping spoon
assembly to the ISS base. Slide the assembly down and
away from the base.
2. Use a damp, soft cloth to gently remove any debris from
the tipping spoon assembly, being careful not to damage
any moving parts or scratch the spoon.
3. When all parts are clean, rinse with clear water, and
replace the assembly. (See “Install the Rain Collector
Tipping Spoon Assembly” on page 4.)
Troubleshooting
Troubleshooting ISS Reception
If the console isn’t displaying data from the ISS:
1. Verify that the ISS and console are powered and that the console is not in Setup Mode. (See
Vantage Vue Console Manual.)
2. Make sure that the ISS battery is properly installed.
3. Walk around the room with the console, standing for a few moments in various locations, to
see if you are picking up signals from the ISS. Look on the screen below the wind compass
rose for the small graphic of a radio antenna.
Note: If you do not see the antenna icon, press 2ND and SETUP to enter Setup Mode, then press DONE to
return to the Current Weather Screen. The icon should appear.
4. Small “transmission waves” display above the antenna icon and toggle on and off when the
console receives a transmission.
If you do not see the antenna’s transmission wave graphic slowly blinking, regardless of
where you stand with the console, you should call Technical Support.
5. If the Transmitter ID LED does not light after pressing the Transmitter Pushbutton, there is
a problem with the ISS transmitter. Call Technical Support.
6. If, after pressing the Transmitter Pushbutton, the Transmitter ID LED flashes every 2.5 sec-
onds (indicating transmission) but your console isn’t picking up a signal anywhere in the
room, it could be related to one of the following causes:
You changed the ISS Transmitter ID at the ISS or console, but not at both.
Reception is being disrupted by frequency interference from outside sources, or the dis-
tance and barriers are too great.
Note: Interference has to be strong to prevent the console from receiving a signal while in the same room as the
ISS.
There is a problem with the Vantage Vue console.
7. If a problem with receiving the wireless transmission still exists, please contact Technical
Support.
Note: See “Contacting Davis Instruments” on page 12.
14


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