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1. Disconnect all cables, including the AC adapter, from your device.
2. Press the ON/OFF button to the OFF position.
3. Wait for l minute and then press the button back to the ON position.
4. Your device turns on.
Power Problems
Troubleshooting and maintenance
Power does not turn on when using battery power
The remaining battery power may be too low to run your device. Connect the AC adapter to
your device and to AC power. Then, turn on your device.
Screen Problems
Screen is off
. If the screen does not respond even after you press the power button, try the following in
order until the problem is solved.
. Connect the AC adapter to your device and to external AC power.
. Reset your system.
Screen responds slowly
. Make sure that your device is not running out of battery power. If the problem still exists,
reset your system.
Screen freezes
. Reset your system.
Screen is hard to read
. Make sure that the backlight of the display is on.
. Move to a location with more light.
Inaccurate response to taps
. Recalibrate the touch screen. (See section 3.4 for instructions.)
Connection Problems
Cable Connection Problems
. Make sure that your device and your computer are both turned on before trying to establish
a connection.
. Make sure that the cable is securely plugged into the USB port on your computer and on the
device. Connect the USB cable directly to your computer do not run the cable through a USB
hub.
. Reset your device before connecting the cable. Always disconnect your device before you
restart your computer.
ON/OF
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