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Troubleshooting
Air purifying function
Phenomenon Check points
Air purifying capacity is reduced Is the unit surrounded by obstacles, or positioned in a place where
airow cannot reach?
¼
Choose a position that is obstacle-free and from where airow can
reach all areas of the room.
Is the pre-lter or dust collection lter dirty?
¼
Clean these parts.
Page 19, 20
The air outlet is emitting an odour Is the deodorising lter dirty?
¼
Clean the parts.
Page 20
In some cases the air outlet may emit a slight odour as trace amounts of
ozone are generated. However, the amount is negligible and is not harmful
to your health.
Is the room lled with odours due to cooking or several people
smoking together etc?
¼
The odour will gradually fade as the unit operates.
Have you moved the unit from another room?
¼
The unit may emit the odour of the room in which it was used previously.
Let the unit run a while longer.
Is there anything in the room that is emitting an odour continuously?
(Paint, new furniture, wallpaper, sprays, cosmetics, chemicals)
¼
As continuously emitted odours cannot be completely eliminated, you
should ventilate the room at the same time or run the unit in a well-
ventilated room for a short while.
No air is being emitted
Is the air outlet or an air inlet blocked?
If they are not blocked, an electrical component is faulty.
¼
Contact the place of purchase.
Other
Phenomenon Check points
The fan stops midway through unit
operation
When the unit switches to Monitoring mode during operation in ECONO
MODE, the fan turns on and off repeatedly.
Page 14
Are the pre-lter, outow grille, and dust collection lter attached
before the unit is operated?
The fan is congured to stop in order to protect electrical components
if a part is not properly attached.
¼
If a part is not attached, unplug the unit and attach all the parts before
turning the unit on again.
The sound of streamer discharge can
no longer be heard
Depending on the degree of air impurity, streamer operation may turn OFF.
Page 16
Is streamer output set to Low?
Page 16
There is interference on our TV
screen
Is the TV or radio positioned within 2m of the unit, or is an indoor
antenna positioned near the unit?
Are the power supply cord or antenna cable of the TV or radio routed
near the unit?
¼
Keep the unit as far as possible from the TV, radio or antenna.
Just inserting the power supply plug
causes operation to start
Did you disconnect the power supply plug during a power failure, or
when a sudden voltage uctuation occurred? Or did you stop the unit
by disconnecting the power supply plug during the last operation?
¼
The auto-restart function automatically resumes operation.
Troubleshooting
01_EN_3P595629-1B.indd 27 2020/04/17 16:01:58
28


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