15
TROUBLESHOOTING
In some region, the digital terrestrial signal may be weak. So it is advisable to use an antenna with a signal booster for watching
weak signal channels.
Problem Possible cause What to do
Standby light not lit.
No signal found.
No picture or sound.
Scrambled channel message.
No response to remote control.
Forgotten channel lock code.
Forgotten menu lock code.
The remote control will not operate
your STB.
After moving the STB to another
room you find you are no longer able
to receive digital reception.
Mains lead unplugged.
Mains fuse blown.
Aerial is disconnected.
Aerial is damaged/ misaligned.
Out of digital signal area.
Scart/AV is not selected on your TV.
Channel is scrambled.
Receiver off.
Handset not aimed correctly.
Front panel obstructed.
Hand set batteries exhausted
(1)The batteries in your remote control need
replacing.
(2)There is an obstruction blocking the signal
path between the remote control and the
box.
The aerial feed for the new aerial point may
come through a distribution system which may
reduce the digital signal now received by the
box.
Check mains lead.
Check fuse.
Check aerial lead.
Check aerial.
Check with dealer.
Move to another input.
Select alternative channel.
Plug in and turn on power.
Aim handset at front panel.
Check for obstructions.
Replace handset batteries.
Re-install channels to cancel channel
lock.
Contact help line.
(1)Replace the batteries.
(2)Check that there is nothing in the
way of the path between the
remote control and the receiver.
Try a direct feed from the antenna.
DSD-800M_UK_2007 2007.10.2 5:54 PM ˘ ` 15 mac001 1200DPI 90LPI
