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CHECK BEFORE ASKING
FOR SERVICE
If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
Case Check points Do the following
When the Pressure
“Cook/Turbo” Timer
button does not operate
with “ ”
When the rice is badly sticky.
󳀏
Did you turn the Lock/Unlock Handle
to “Lock”
󳀏Is “pressure” lamp on?
󳀏
Is there any rice or any other alien
substance on the temperature sensor or
the bottom surface of the inner pot?
When the button cannot
operate with “ ”
󳀏
Is the inner pot inserted?
󳀏
Check the rated voltage?
󳀏
Clean all the alien substance on the temperature
sensor or the bottom surface of the inner pot.
󳀏
Please turn the “Lock/Unlock” handle to “Lock”.
󳀏Please insert inner pot.
󳀏This product is AC 120V only.
When the time cannot be
preset.
When you smell after and
before cooking?
When the Lid cannot
be closed
󳀏Is the current time correct?
󳀏Is AM or PM set properly?
󳀏Did you set the reservation time over 13
hours?
󳀏Did you clean it after cooking?
󳀏Is the inner pot correctly inserted in the main
body?
󳀏Is the Lock/Unlock handle on the top cover
set to “Lock”?
󳀏Is there hot food in the inner pot?
󳀏
Check the rated Voltage?
󳀏Unplug power and contact customer service.
󳀏It is normal to get “ ” when putting only
water.
󳀏This is only for AC 120V.
󳀏Set the current time.
󳀏Check the AM and PM.
󳀏Maximum reservation time is 13 hours.
(Refer to page 21)
󳀏Please clean it after cooking.
When "tick, tick" sounds
occurs while cooking and
warming.
󳀏Is it the sound of cooking relay?
󳀏Did you wipe the moisture of bottom of
inner pot?
󳀏properly insert the inner pot.
󳀏Please turn the “Lock/Unlock” handle to “Lock”.
󳀏Pull the pressure handle to aside once.
When “ ” is showed on
the LCD
󳀏It is normal that the "tick, tick" sound of relay is an
on and off operation.
󳀏The moisture of the bottom of the inner pot may
cause "tick, tick" sound.
Please wipe the moisture.
22


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