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Frequently Asked Questions C-4
Maintenance
Do I need to defragment the player’s hard disk?
Music Library and tracks in your player may occasionally operate at less than
optimal performance for a number of reasons, for example, if Music Library is
rebuilt frequently or regularly even when no change has been made to it.
Running the CleanUp application from your player's Recovery mode menu
will clean, rebuild, and reorganize Music Library and restore it to optimal
efficiency. Save a copy of your player’s content before cleaning up your
player.
To clean up your player’s hard disk drive:
1. To go to Recovery mode, press and hold the Play/Pause button
while pushing the end of a thin object (for example, a straightened
paperclip) into the Reset hole. Keep on holding down the Play/Pause
button until the Rescue Mode screen appears. Four options are
displayed: CleanUp, Format All, Reload Firmware and Reboot.
2. To clean up your players hard disk drive, select Cleanup.
3. When the clean up is complete, select Reboot. Your player restarts and
starts rebuilding Music Library.
Selecting Format All
from the Rescue
mode screen clears
your player’s
memory and erases
all hard disk content.
Save a copy of your
player’s content
before formatting
your player.
Selecting Reload
Firmware from the
rescue mode screen
erases your player’s
firmware. DO NOT
Select the Reload
Firmware option
unless you have
downloaded a newer
firmware version for
your player, or have
been advised to do
so by the Creative
Customer Services
center.
69


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