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TROUBLE SHOOTING
DO NOT attempt to repair the air purifier yourself. If the air purifier continues
to not operate please contact Crane Customer Care: 888-599-0992 or
customer-service@crane-usa.com.
Problem
Solution
If the air purifier does not operate:
Ensure that the AC Adapter is fully
inserted into the AC outlet and the plug
is connected on the DC jack of the air
purifier.
Press the Power Button to observe that
it lights up.
Make sure the intake grill rear door is
locked into place. Ensure that the
bottom tab is engaged in slot before
you shut the grill. There is an
automatic safety shut off switch if the
intake grill door is not shut completely.
If the above solutions do not work
please contact Crane Customer Care.
If the air purifier is not operating and the
indicator is flashing:
Check the collection array for dirt or
any clotting of hairs and fibers.
Clean the collection array as needed
and install back into the air purifier.
9


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