The product uses ultra-small internal microphone, so it may be more susceptible to noise during recordings. The microphone should not be covered with
anything during recording.
+ Characters on the display are corrupted.
Set your preferred language again in Settings > Language. If the problem persists, set the current font to the system font. COWON products are developed
based on the Korean Windows OS, and this may cause corruption of some special fonts or languages on the display.
+ Computer cannot recognize the player when connected.
Press and hold the power button for approximately six seconds to reboot the device. you experience a frequent disconnection or unstable connectivity,
connect the player directly to the USB port of the PC, rather than a separate USB hub. As COWON products use the USB connection for the main power
system, unstable power supply can cause a connection failure.
+ Memory capacity of the player is different or smaller than specified.
The memory capacity indicated by Windows may be different from that indicated by the memory manufacturer. The actual capacity will be reduced
from the original size because some space of the memory should be used as the system area for normal operation.
+ The player does not play properly when memory is full.
For the player to function properly, it requires at least 10MB of space for saving settings and other system files.
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
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