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Coolermakesabad
smell.
Coolernotresponding
toremotecontroller.
Cooler makes noise.
Water overflows from the
tank.
Water colour yellowish at
initial use.
Coolerwillnotoperate
atall.
Damagedpowersupply
cord.
No cooling.
Cooler will not operate
initially.
CONDITION POSSIBLECAUSE REMEDY
Tankorcoolingpaddirty.
Waterqualityispoor.
Touchbuttonsafetylock
MoistureinPCB
RemoteControlbatteries
areold
RemoteControlreception
DamagedPCB
Lowwaterlevel.
MotororFanproblem.
Too much water in tank.
Colour bleeds from cooling
pad media.
Electricalfault.
Pump is not turned on.
Water tank is low or empty.
Pumpisnotworkingcorrectly.
Cooling pad blocked or dirty.
Cord is not plugged in.
Power outlet or supply faulty.
Incorrect voltage.
Drain the tank and fill the cooler with clean water. If it still
smells, clean the tank and replace the cooling pad.
Add a little vanilla essence orperfume to the water.
Unlock safety feature, press POWER and COOL buttons
on the control panel at the same time until power indicator
light comes back on.
Try using the remote control to see if the unit responds. If
the unit responds briefly, the likely cause is moisture in
the PCB. Turn the unit off, unplug the power and call
customer service.
Check batteries in the remote controllerand replace.
Remote reception distance will be significantly reduced
under direct sunlight.
If none of the above solutions work, the PCB/ Touch
screen assembly is damaged. Call customerservice.
Wheneverthewaterlevelisbelowminimum,theCOOL
displaywillcontinuouslyflashandawarningsoundwill
beepfor10seconds.
Refillthewatertankwithfreshwaterandturnonthe
COOL function.
Turnoffandunplugtheunit.Callcustomerservice.
Drain some water out of thetank.
This is normal.After several uses, the water colour will be
clean.
Electrical parts must only be repaired and replaced by
Authorised ServiceAgents.
If the power supply cord of this appliance is damaged it
must be replaced. Electrical parts must only be repaired
and replaced byAuthorised ServiceAgents.
Turn cool mode on by pressing theCOOL button.
Make sure the COOL symbol is not flashing indicating low
water. Fill with water again until water level indicates the
tank is full.
Call customer service
Drain the tank and fill the cooler with clean water. This will
help dissolve and flush out the dirt. The cooling pad
should now be wet.
Ensure cord is plugged in andswitched on at power outlet.
Check the power outlet. Check the power supply
Check that the power supply is the same as specified on
the rating label.
TROUBLESHOOTING
10


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