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15 CZ109E/CZ109ER/CZ109EG
6. TROUBLESHOOTING
Problem Cause Measure
General
Power does not
turn on.
(No sound)
Fuse is blown. Replace with a fuse of the same amperage. If the fuse
blows again, consult your dealer.
Incorrect wiring. Consult your dealer.
No sound when
operating the unit
with amplifiers or
power antenna
attached.
Power antenna lead is short
circuited, or excessive
current is required for
remotely powering on the
amplifiers or power antenna.
1. Turn the unit off.
2. Remove all wires attached to the power antenna
lead. Check each wire for possible short circuits
using an ohm meter.
3. Turn the unit back on.
4. Reconnect each amplifier remote wire to the power
antenna lead one by one. If the amplifiers turn off
before all wires are attached, use an external relay
to provide remote power-on voltage (excessive
current required).
Nothing happens
when buttons are
pressed.
Display is not
accurate.
Microprocessor malfunction
due to noise, etc.
1. Turn off power, then press the
[RELEASE] button and remove
the DCP.
2. Use a thin rod to hold reset
button depressed (2 sec.).
If the reset button is pressed
when a disc is loaded, please
eject the disc and load it once
again before attempting to play it.
DCP or main unit connectors
are dirty.
Wipe dirt off with a soft cloth dampened with cleaning
alcohol.
No sound The speaker protection circuit
is operating.
1. Turn down sound volume. Function can also be
restored by turning power off and on again.
(Speaker volume is reduced automatically when
the speaker protection circuit operates).
2. If the sound is still muted, consult your dealer.
CD/MP3/WMA
No sound MP3/WMA files are absent
on disc.
Write MP3/WMA files onto disc properly.
Files are not recognized as
MP3/WMA files.
Use properly encoded MP3/WMA files.
File system is not correct. Use ISO9660 level 1, 2 or JOLIET or Romeo file
system.
Sound skips or is
noisy.
CD is dirty. Clean the CD with a soft cloth.
CD is heavily scratched/
warped.
Replace with a CD without scratches.
Sound cuts out or
skips.
Noise is
generated/noise is
mixed with sound.
MP3/WMA files are not
encoded properly.
Use properly encoded MP3/WMA files.
Sound is poor
when power is
first turned on.
Condensation may form on
the internal lens when the car
is parked in a humid place.
Let dry for about 1 hour with power on.
Wrong file name File system is not correct. Use ISO9660 level 1, 2 or JOLIET or Romeo file
system.
Reset button
15


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