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Emergency
To dial 911 for emergency service, you must dial
the Outside Access Digit first (usually 9) + 911.
Customer Service / Technical Support
(919) 459-2300, option 1
support@featuretel.com
www.featuretel.com
Web Portal
http://wp.featuretel.com
FeatureTel Shortcuts
Blind Transfer
More
Trnsfer
Enter extension
Hang up
Announced Transfer
More
Trnsfer
Enter extension
Wait for answer
Announce call
Hang up phone to connect
Transfer to Voice Mail
More
Trnsfer
Dial 577
Enter extension
Hang up phone
Park Calls
More
More
MCPark
Listen for park number
Conference Call
More
Confrn
Dial extension, or outside number with 9
Wait for answer
More
Confrn to join
Accessing VM in Office
Messages button
Enter password
Accessing VM from Other Extension
Dial 555
Enter your extension
Enter your password then #
Accessing VM from Outside Office
Dial your number
Press * when greeting starts
Follow the instructions
March 2010
© 2010 FeatureTel, LLC. Cisco is a registered trademark of Cisco Systems, Inc.
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