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Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 1
Contents
Chapter 1: Getting Started 11
Overview of the Phones 12
Cisco Attendant Console 12
Network Configurations 13
Cisco SPA9000 Voice System 14
Cisco Unified Communications 500 Series for Small Business 14
Other SIP IP PBX Call Control Systems 14
Updating Firmware 15
Determining the Firmware Version 16
Determining the IP Address of the Phone 17
Downloading the Firmware 18
Installing the Firmware 18
Using the Web-Based Configuration Utility 19
Allowing Web Access to the IP Phone 20
Saving the Configuration Profile 22
Understanding Administrator and User Views 22
Restricting User Access to the Phone Interface Menus (Cisco SPA300 and
Cisco SPA500 Series) 23
Accessing Administrative Options 23
Using the Web Administration Tabs 23
Viewing Phone Information 24
Viewing Reboot Reasons 24
Viewing the Reboot History on the Phone Web User Interface 26
Viewing the Reboot History on the IP Phone Screen 26
Viewing the Reboot History in the SPA Status Dump File 26
Using IVR on IP Phones Without Screens 26
Ensuring Voice Quality 30
Supported Codecs 30
Bandwidth Requirements 31
Factors Affecting Voice Quality 32
SIP Publish Signaling Improvements 34
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