609696
16
Zoom out
Zoom in
Previous page
1/18
Next page
| 16
Chapter 5 – servICe
5.1 Service
Do you have questions or a problem with the CM 9.3 A (+)?
You can call your local distributor or you send us an email to: ciclo-service@ciclosport.de
5.2 Return the Unit
If you’re CM 9.3 A (+) is sent in for repair (or battery change) or if a guarantee claim is not valid, repairs up
to EUR 30. - will be carried out automatically. In case of higher repair costs you will be notified. The repaired
device will be sent back COD.
If you want to send in your device for repair, please fill out the warranty card at the end of this manual.
Please include the following ITEMS in the package:
- Copy of the invoice
- Warranty card
- Product
Our service address:
Fa. Ciclosport
Service
Einsteinstr. 39a
82152 Martinsried/Planegg
Germany
5.3 Trouble shooting
5.3.1 Display problems
Check the battery to the following points:
- Voltage> 3.0 V
- High quality battery
- Fit of the battery
5.3.2 No Speed/Cadence/HR/Power
- The sensor was not initialized correctly. Under 3.7.1
- Check the sensors if they are mounted CORRECTLY, see 3.1
- Check the distance between the transmitter and the magnet for a maximum of 3mm.
5.3.3 Speed is not displayed correctly.
- Check the wheel circumference.
- Check the correct unit of measurement.
5.3.4 Wrong altitude
- Air pressure has changed; you need to reset the height manually.
- Home altitude is incorrect.
5.3.5 Heart rate is not displayed correctly or does not work.
- Check if the sensor was initialized correctly. 3.7.1
- Check if the HR function is activated in the menu.
- Check the battery in the belt.
- Moisten the contacts on the chest strap
5.3.6 The altitude keeps changing even when I‘m at the same place?
The height measurement of the CM 9.3 A (+) is barometrically, which means that the height is measured by
the air pressure. When the air pressure changes due to weather changes, the altitude value in the computer
changes accordingly. By using the home altitude the height is reset to the default value whenever a recording
is started.
16


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Ciclosport CicloMaster CM 9.3A at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Ciclosport CicloMaster CM 9.3A in the language / languages: English as an attachment in your email.

The manual is 0,62 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Ciclosport CicloMaster CM 9.3A

Ciclosport CicloMaster CM 9.3A User Manual - German - 18 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info