Manual Charlton Jenrick Fireline Woodtec 5 (page 28 of 28) (English)

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27 Woodtec Freestanding Issue 01.1 05/17

10.0 Frequently Asked Questions

1 Do stoves require a chimney or a liner? All of our stoves require a suitable chimney or

professionally installed flue system. A liner may or may not be required depending on flue

conditions and only your installer can confirm. Our stoves do not mandatorily require a liner.

2 How do I clean the chimney? You will require a chimney sweep to clean the chimney. It is

essential to provide a dedicated chimney cleaning access door when installing the flue of the

stove in some situations. In many situations the chimney can be swept through the firebox.

3 Who should install my stove? Fireline want you to enjoy the maximum performance from

your appliance. To ensure this, it is essential that they are installed correctly. We strongly

recommend that your stove is installed by a suitably qualified installer e.g HETAS.

4 How do I regulate the heat output? Each stove has various air controls, which will allow you

to easily regulate the heat output. Output can also be varied by log size and quantity fired.

5 What warranty do I get? Fireline will replace, free of charge, any part that fails (under normal

operating conditions) within 12 months of purchase. Consumables such as glass, firebox lining

materials or stove rope and adhesives are not guaranteed. We do not accept consequential or

incidental liability claims from any product failure. A call out charge will apply if our engineer

attends any stove problem that is not related to product failure.

6 Where can I get spare parts? Your local Fireline stove retailer will be pleased to supply spare

parts and to provide any other information you require. Alternatively contact Fireline.

7 Can the doors be left open while burning? For safety and heat efficiency the doors should

remain closed. These stoves are not designed or approved for doors open operation.

8 Why is the stove smoking when lit? A flue with lack of draught problems is almost certainly

the cause of a smoking stove. Also check adequate ventilation is present – if opening a window

or door stops the smoking then lack of ventilation is the probable main cause. A qualified fitter

should complete both a smoke pressure and flow test prior to fitting the stove to ascertain the

integrity of the flue.

9 Why should I “Run in” my stove? To begin, light a series of small fires over a period of a few

days to allow the paint finish to cure. The stove is finished with a highly heat resistant paint. The

finish can be renovated with stove paint available from your stove retailer. If the stove is not

“run in” correctly, this may cause the paint to discolour and flake.

10 What is Over Firing? Over firing is overheating your stove by having the fire burning too

fiercely. Your stove should never be used in a manner to cause over firing. Over firing can be

caused by over loading the stove with fuel or leaving air controls fully open or operating the

stove with leaking or defective door rope seals. If any part of stove glows red hot then your

stove is over firing and your air control should be adjusted to reduce airflow to stove

immediately. Over firing can cause permanent damage to the appliance, which is not covered by

warranty.

Fireline UK – A division of Charlton & Jenrick Ltd

Unit D Stafford Park 2, Telford, Shropshire, TF3 3AR

T: 0845 519 5991 F: 0845 519 5992 www.charltonandjenrick.co.uk

A Charlton and Jenrick Group Company

where will i locate the SERIAL No of my WOODTEC 5 wood burner for Warranty MANY THANKS Submitted on 17-5-2022 at 18:18
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where will i find the SERIAL No on my WOODTEC 5 for the Warranty many thanks P. Loach Submitted on 17-5-2022 at 18:13
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Charlton Jenrick Fireline Woodtec 5 Manual

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