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Chapter 13 Troubleshooting 13-11
Troubleshooting
Message Error Code Cause Action
NOT AVAILABLE
#025 In manual sending, you
entered a speed dialling
number that is assigned
to a group.
Use regular dialling, or enter a
one-touch speed dialling
button or coded speed dialling
code that only has one
fax/telephone number
registered.
PHOTO INK IN USE
The Photo BJ cartridge is
installed in the unit.
Change to a different BJ
cartridge type if necessary
( p. 12-12)
PRINT W/ BC-22e?
The unit is confirming
that it is all right to print a
colour document in
memory with the installed
Photo BJ cartridge
(PHOTO INK PRINT
setting disabled in the
MultiPASS C75/FAX-
B215C).
Press
T
to print the colour
document with the Photo BJ
cartridge, or press # to cancel
printing.
For the MultiPASS C75/ FAX-
B215C, you can alternatively
enable the PHOTO INK
PRINT setting. ( p. 14-8)
RECD IN MEMORY
The unit received the fax
in memory because
paper or ink ran out, a
paper jam occurred, or
the incorrect BJ cartridge
was installed.
Load paper in the multi-
purpose tray ( p. 2-17),
replace the BJ cartridge or
tank(s) ( pp. 12-12, 12-15),
clear the paper jam
( p. 13-4), or install the
correct BJ cartridge.
( p. 12-12)
RECEIVED IN FILE
(MultiPASS models
only)
Your PC was off and a
document was received
in the unit's memory.
Upload the document to your
PC, or print the document.
( p. 8-11)
The MultiPASS Status
Monitor is not running.
On the Windows
®
desktop,
click Start and point to
Programs. On the Programs
menu, point to MultiPASS
Suite, then click MultiPASS
Status Monitor.
169


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