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Chapter 13 Troubleshooting 13-3
Troubleshooting
Clearing Jams
Jams in the ADF
When a document jams or misfeeds in the ADF, the LCD displays CHECK DOCUMENT.
Follow this procedure to clear the document jam:
n
You do not need to unplug the unit when clearing document jams.
1 Press Stop.
2 Open the operation panel partially by gently
pulling it towards you.
It only opens slightly.
Do not try to pull the document out without
opening the operation panel since you may tear or
smudge the document.
3 While holding the operation panel open,
remove the document.
Pull it gently in either direction.
If a multipage document is loaded, remove the
entire document from the ADF.
n
If the paper does not pull out easily, do not
force it. Contact your local authorised Canon
dealer or the Canon help line.
4 When you are finished, close the operation
panel by pressing it down from the centre.
Be sure to close the operation panel until it locks
into place, or the unit will not function properly.
5 Press Resume and start the operation again.
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