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Code Description
19 PHASEI-SCS
20 PHASEII-SCS
21 PHASEIII-SCS
22 PHASEI-CONNECTION-ERROR
23 PHASEII-CONNECTION-ERROR
24 PHASEIII-CONNECTION-ERROR
25 COMPONENT-PROTECTION
26 NVM-ERROR-PARAMS-TO-DEFAULT
27 NVMI-ERROR-SAVED-ERRORS-LOST
28 EMN-ERROR-IMPOSSIBLE-SAVE-ERRORS
29 BATTERY-VOLTAGE-SENSOR-FAULT
30 OVER-CURRENT-PROTECTION
31 PEAK-OVER-CURRENT-PROTECTION
32 COMM-FATAL-ERROR
33 CURRENT-NO-SPEED
34 ACC-VOLTAGE-ERROR
35 SENSORS-4V3-ERROR
36 LIGHTS-V-ERROR
Corrective Measure
Check the motor wire connection. Restart the eBike System. If the problem
persists, contact your eBike dealer.
Check the motor wire connection. Restart the eBike System. If the problem
persists, contact your eBike dealer.
Check the motor wire connection. Restart the eBike System. If the problem
persists, contact your eBike dealer.
Check the motor wire connection. Restart the eBike System. If the problem
persists, contact your eBike dealer.
Check the motor wire connection. Restart the eBike System. If the problem
persists, contact your eBike dealer.
Check the motor wire connection. Restart the eBike System. If the problem
persists, contact your eBike dealer.
New component detected not associated to this eBike system. Please
contact your eBike Dealer to activate it.
Default System Parameters established.
Error in the Error Database System. Restart the eBike System. If the
problem persists, contact your eBike dealer.
Error Database System full. Restart the eBike System. If the problem
persists, contact your eBike dealer.
Battery Pack sensor damaged. Restart the eBike System. If the problem
persists, contact your eBike dealer.
Current supplied by the Battery Pack is too high. Please reduce the
demand. If the system locks, please restart the eBike System. If the problem
persists contact your eBike dealer.
Current supplied by the Battery Pack is too high. Please reduce the
demand. If the system locks, please restart the eBike System. If the problem
persists, contact your eBike dealer
Fatal Error. Restart the eBike System. If the problem persists, contact your
eBike dealer.
Locked Motor. Check that WALK mode works fine. If the problem persists,
contact your eBike dealer.
Power supply problem in the HMI bus. If the problem persists, contact your
eBike dealer.
Power supply problem in sensors. Check the wires of the pedaling sensor
(PAS) and Motor Sensor. If the problem persists, contact your eBike dealer.
Power Output Failure in the lights line. Check wiring and the accessory
connected to the light line. If the error persists, disconnect the accessory.
Check that with the accessory disconnected there is no error. In this case
your accessory exceeds the specifications of our output. If the error persists
go to the official service
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