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24
KRISS
3
- TECNA
3
- EVO
3
- ELISE
3
- SHELL
3
- CRISTAL
3
- GLASS - VERVE AT - PRETTY AT - TITANIA AT - VENERE AT - BREEZE AT
PROBLEM CAUSE SOLUTION INTERVENTION
The fire extinguish
and the stove stops
Empty hopper Full the hopper.
Auger blocked by a
foreign object (for
example nails)
Clean the auger.
Bad quality pellets Try other types of pellets.
Pellet drop value
too low "phase 1"
Adjust the pellet loading.
Check if on the
display there is an
"ACTIVE ALARM"
Have the stove checked.
Flames are weak
and orange colou-
red, pellets do not
burn properly and
the glass blackens
Not sufficient
combustion air
Check as following: probable obstructions of the combusti-
ble air inlet from the back or from the bottom of the stove;
burning pot obstructed holes with too ash remains. Have the
fan blades and auger cleaned.
Obstructed exhaust
The exhaust chimney is partially or totally obsturcted. Contact
an expert stove-repairer who checks the stove from the
exhaust up to the chimney pot. Provide immediately for stove
cleaning.
Obstructed stove Provide immediately at the inner cleaning of the stove.
The fume fan is out
of order
The pellets can burn also thanks to chimney flue depression
without the aid of the fume fan. Have the fume fan imme-
diately replaced. It can be noxious to health to let the stove
running without fume fan.
The exchanger
fan continues to
turn even though
the stove has just
cooled
Faulty fume tem-
perature probe
Replace the fume probe.
Faulty mother
board
Replace the mother board.
Ash remains along
the stove
Faulty or out of
order door gaskets
Replace the gaskets.
Not sealed fume
pipes
Contact an expert stove-repairer who will immediately pro-
vide for sealing the junctions with high-temperature silicone
and/or for replacing pipes with those in compliance to current
regulations. A not sealed fume channelisation can be noxious
to health.
40


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