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Controls.
To switch on the appliance, make sure the main isolation switch is in the on ‘I’ position and press
the ON/C/H button. This will start the flame effect only. To turn on the cold fan, press the ON/C/
H button again and turn the thermostat up to 10. To turn on the heater, press the ON/C/H button
again and turn the thermostat up to 10. The heater is now on and controlled by the thermostat.
At any time the fire can be turned off using the OFF button. These controls are duplicated on
the handset provided. Be vigilant and keep the handset out of reach of children or other poten-
tial risks. Due to the location of the infrared sensor, the remote works best from a position pre-
dominantly in front of the appliance. It should work from a distance of approximately 12 feet / 3
meters.
THERMOSTAT
The heater is automatically controlled by a thermostat to regulate the room temperature. The easiest way to
set the thermostat to your level of comfort is as follows:
a. Turn the heater on by following the instructions above.
b. Leave the heater running until the room has reached your desired comfortable temperature.
c. Slowly turn the thermostat down until it clicks and the heater fan stops.
d. The heater will now cycle on and off to keep the room at the chosen temperature. Each time the heat
is turned on, it will return the room to this preset temperature and then start cycling on and off. Should you
wish to raise or lower the room temperature, i.e. during particularly cold spells, simply turn the thermostat up
or down accordingly.
Note: The thermostat switches the heater fully on or fully off as the room temperature fluctuates. You do not
get 30% of the heat when the dial is turned 30% of the way round and 70% when it is turned 70%
of the way round.
MAINTENANCE
WARNING—UNPLUG THE APPLIANCE FROM THE MAINS POWER SUPPLY BEFORE UNDERTAKING ANY MAINTENANCE.
Wear protective gloves, boots, goggles and clothing.
1) Replacing the lamp - ensure the lamp is left to cool before changing.
a) Remove the pebbles or log bed effect.
b) Lift the two catches, one at each side of the fuel bed (see picture ).
c) Carefully lift off the trim.
d) Replace bulb.
e) Re-assemble fire in reverse order before connecting back to the mains.
2) General cleaning.
a. The fire should only be dusted with a soft, clean, lint-free, dry duster. Do not use any polishes or
sprays. Should a panel need cleaning, wipe the entire panel in question with a clean soft, lint-free cloth,
dampened in soapy water. Do not use brasso or abrasive cleaners etc as they could damage the trim. The
brushed steel trim can be cleaned by wiping with a little baby oil on a clean soft cloth.
b. The heater grill at the top should be brushed clean periodically to remove any build up of fluff.
c. Approximately every year or two the blades of the heater fan and the flame effect fan should be gently brushed clean. This
should be done by a qualified electrician.
Trouble shooting guide.
The following instructions should solve any questions or problems which you may have.
To find the cause of an operational fault, if safe to do so, plug the fire into the wall socket, press the ON/C/H button on the fire 3
or 4 times (not the remote) and turn the thermostat up to 10.
Symptoms.
a) No heat or light. This will almost certainly mean that the wall socket is faulty. Check that the wall socket works by plugging
in another electrical appliance. Is the fire on an extension lead? Heaters must not be used on extension leads as most have their
own cut out and are not rated for the power required.
b) The heat comes on but no light. The lamp may have blown, see (Replacing Lamps). Check that a new lamp works by
testing it in a table lamp.
c) Light comes on but no heat. Turn the thermostat up to 10 and press the ON/C/H button on the fire 3 or 4 times. See
(Controls).
d) “The thermostat is not working.” The thermostat works by monitoring the room temperature, it is either on or off, you do
not get 10% of the heat on number 1 and 60% on number 6. See (Controls, Thermostat).
e) Plug gets hot. It is nearly always the socket which is at fault. Check the fire in another socket, it will not get as warm. Stop
using the socket immediately and call an electrician. Many house fires are caused by faulty sockets overheating.
f) Flame effect is not working. Check that the fan turns freely and is not being obstructed. Gently brush the blades of the fan
to remove any dust and reassemble. This should be carried out by a qualified electrician.
g) Lamp does not last very long. If the lamp is failing after a short period of time there is not a fault with the fire. It is not
possible to predict the life of a lamp, some burn out more quickly than others.
h) Noise from the fans. Unfortunately there is always some noise from the fans. We do our utmost to reduce this but they will
never be silent.
i) Heater cuts out and blows cold. See (cleaning maintenance 2b & 2c).
J) Remote does not work. This means the batteries in the remote are dead and need replacing with new ones.
Guarantee.
Although your guarantee is with the retailer from whom you purchased the fire, should you still have any questions please phone
us directly and we will inform you of your next course of action. Any fault, other than that caused by abnormal treatment, which
occurs within twelve months of the date of purchase, will be corrected without charge. This does not apply to lamp failures and
batteries whose life, regrettably, we can not predict. In the event of complaint, please phone us for guidance, or contact your
retailer. Should a repair be necessary the appliance will need returning to the point of purchase.
THERMOSTAT
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