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Cleaning, Care & Maintenance
Always allow to cool before cleaning.
WARNING: Do not allow any water to spill into the appliance when cleaning.
Use warm, soapy water and a damp cloth to clean the appliance.
Dry thoroughly after cleaning.
A BUFFALO dealer or qualified technician should carry out repairs if required.
Troubleshooting
Fault Probable Cause Solution
The appliance is
not working
The unit is not switched on Check the unit is plugged in correctly and
switched on
Plug and lead are damaged Call BUFFALO agent or qualified Technician
Fuse in the plug has blown Replace the plug fuse
Power supply Check power supply
Internal wiring fault Call BUFFALO agent or qualified technician
Appliance does
not remove all
the air from the
bag
Bag not correctly positioned Open lid and reposition bag
Open end of bag is dirty Clean bag
Bag may be punctured Replace bag
Incorrect bags used Call Vacuum Pack machine supplier
Bags are not
sealing correctly
Moisture in bag under the sealing
bar
Ensure inside of the bag is dry and free from
moisture where it is to be sealed
Incorrect bags used Call Vacuum Pack machine supplier
End of bag not placed above sealing
bar
Move end of bag over sealing bar
Sealing Bar requires replacement Call BUFFALO agent or qualified technician
Error message
E1 in Digital
Display
Lid in poor contact with chamber Clean lid gasket and chamber
Lid Gasket distorted or broken Replace the lid gasket
Internal system leak Call BUFFALO agent or qualified technician
Error message
E2 in Digital
Display
Safety switch / electronic fault Call BUFFALO agent or qualified technician
NOTE: Sealing bar replacement is not covered under warranty
CD969_ML_A5_v3_20181031.indb 5 2018/10/31 16:02
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