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To register your Deskphone, see page 8.
Check that the power cable is connected
to the telephone unit and switched on at
the wall socket.
Check that the phone is within range of
a base station to which it is registered.
Also check that the base station is
connected to the power point and
switched on at the wall socket.
The telephone does not ring
The ringer volume may be set too low.
Adjust the ringer volume by following
the instructions on page 22.
Telephone beeps
If ‘Search Station’ is flashing, check that
you are in range of your base station.
Buzzing noise on my radio, TV,
answering machine or computer
Diverse is too close, causing interference.
Move it another metre away.
The radio signals from the
telephone to the base station may
cause unpleasant interference for
people with hearing aids.
Emergency Calls
The emergency services can be contacted
in the UK by dialling 999, or by dialling
112, which is valid in any country that
is a member of the European Community.
If your Diverse base station is connected
to a switchboard, you can still dial the
emergency services direct on 999.
This number will connect you even if call
barring has been set, but YOU MUST
DIAL 999 BEFORE LIFTING YOUR
HANDSET FROM THE TELEPHONE
UNIT.
Please note: Some switchboards can not
dial out during a power failure.
If you have a problem, the following
simple solutions may provide the
answer.
No display appears
Check that the telephone is switched
on. Check that the power unit is plugged
in properly.
No dial tone
Check that the handset cord is plugged
into the handset and the telephone unit.
Check that the base station is switched
on. If other telephones or handsets are
registered on the same base, the outside
line may already be in use. Wait until the
call is finished and try again.
‘Search Station’ is flashing on
the display or you can not link up
with the base station?
Check that your Deskphone is
registered to a base station.
Help
Please note
Please read the Help section in your
base station user guide and if you still
cannot solve your problem, please call
the Diverse Helpline on
0845 7908070
HELP
43


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