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11
What to do if ...
ʑ
Water is leaking out. Attach/replace the drainage hose correctly.
Tighten the screw connection of the supply hose.
ʑ
No water supply.
Detergent not
dispensed.
$ (Start/Pause) not selected?
Tap not turned on?
Filter blocked? Clean the filter a page 10.
Supply hose kinked or trapped?
ʑ
Washing machine door
cannot be opened.
Safety function active. Wait approx. 2 minutes.
- - - - (without final spin) selected? a page 3, 4.
ʑ
Programme does not
start.
$ (Start/Pause) or (Finished in) selected?
Washing machine door closed?
Childproof lock active? Deactivate a page 5.
ʑ
Detergent solution is
not drained.
- - - - (without final spin) selected? a page 3, 4.
Clean the detergent solution pump a page 10.
Clean the waste pipe and/or drainage hose.
ʑ
Water not visible in the
drum.
Not a fault - water below the visible area.
ʑ
Unsatisfactory spin
result.
Laundry wet/too damp.
Not a fault - the unbalanced-load detection system has cancelled
the spin cycle because of uneven distribution of the laundry.
Distribute small and large items of laundry evenly inside the drum.
Programme S Easy-iron selected? a page 7.
Speed selected too low? a page 5.
ʑ
The programme
duration changes
during the wash cycle.
Not a fault – the programme sequence is optimised for the
particular wash process. This may result in changes to the
programme duration in the display field.
ʑ
Spin cycle performed
several times.
Not a fault - unbalanced load detection system adjusts the
imbalance.
ʑ
Residual water in the
compartment for care
products.
Not a fault - the action of the care product is not affected.
Clean the insert if necessary a page 9.
ʑ
Odour formation in the
washing machine.
Run programme L Cottons 90 °C without laundry. Use standard
detergent.
ʑ
1(Wash) display lamp
flashes. Foam may be
coming out of the
detergent drawer.
Too much detergent used? Mix 1 tablespoon of fabric softener with
½ litre of water and pour into dispenser II (not for outdoor and
down-filled textiles!).
Reduce the detergent dosage for the next wash cycle.
ʑ
Intense noise formation,
vibrations and
“wandering” during the
spin cycle.
Are the appliance feet fixed?
Secure the appliance feet a Installation instructions.
Transportation safety devices removed?
Remove the transportation safety devices a Installation
instructions.
ʑ
Noises during spin and
drain cycles.
Clean detergent-solution pump a page 10.
ʑ
Display panel/indicator
lamps do not function
during operation.
Power cut?
Fuses triggered? Reset/change the fuses.
If the fault occurs repeatedly, call the after-sales service.
ʑ
Programme sequence
longer than usual.
Not a fault - unbalanced load detection system adjusts imbalance
by repeatedly distributing the laundry.
Not a fault - foam detection system active - adds an additional rinse
cycle.
ʑ
Detergent residues on
the laundry.
Occasionally, phosphate-free detergents contain water-insoluble
residues.
Select 2 Rinse/cSpin or brush the laundry after washing.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
Turn the programme selector to Off and remove the mains plug from the socket.
Turn off the water supply and call the after-sales service a Installation instructions.
en operating instructions
Washing machine
WAE28267SN
8


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