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Rectifying faults
Faults often have simple explanations. Please read the notes in
the table before calling the aftersales service.
The electronics of your hob are underneath the control panel.
For various reasons, the temperature in this area may rise
sharply.
In order that the electronics do not overheat, the hotplates are
switched off as and when necessary. The
”ƒ, ”…, or ”†
display appears alternately with the
or œ residual heat
indicator.
After-sales service
Our after-sales service is there for you if your appliance should
need to be repaired. We are committed fo find the best solution
also in order to avoid an unnecessary call-out.
E number and FD number:
Please quote the E number (product number) and the FD
number (production number) of your appliance when
contacting the after-sales service. The rating plate bearing
these numbers can be found on the appliance certificate.
Please note that a visit from an after-sales service engineer is
not free of charge, even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
Display Fault Measure
Blank There is no power supply. Check the household fuse for the appliance. Check whether
there is a power cut by trying other electronic appliances.
All displays flash The touch controls are wet or an object is
resting on them.
Dry the touch controls or remove the object.
”ƒ
Several hotplates have been used over a
prolonged period at high power settings.
To protect the electronics, the hotplate
has been switched off.
Wait a while. Touch any touch control. When
”ƒ goes out, the
electronics have cooled down sufficiently. You can continue
cooking.
”… Despite the switch-off by ”ƒ, the elec-
tronics have become hot again. All hot-
plates have therefore been switched off.
Wait a while. Touch any touch control. When ”… goes out, you
can continue cooking.
Ӡ and the heat set-
ting flash alternately.
An audible signal
can be heard
Warning: There is a hot pan in the area of
the control panel. There is a risk that the
electronics will overheat.
Remove the pan. The fault display goes out shortly afterwards.
You can continue cooking.
Ӡ and audible sig-
nal
There is a hot pan in the area of the con-
trol panel. To protect the electronics, the
hotplate has been switched off.
Remove the pan. Wait a while. Touch any touch control. When
Ӡ goes out, you can continue cooking.
”‰
The hotplate was in operation for too long
and has switched itself off.
You can switch the hotplate back on again immediately.
GB 0844 8928979
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
12


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