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PART6. BEFORE CALLING YOUR AFTER SALES SERVICE
If your refrigerator is not working properly, it may be a minor problem, therefore check the
following.
The appliance does not operate,
Check if;
• There is a power failure,
• The mains plug is not properly plugged in, or is loose
• The thermostat setting is on position “0”,
The socket is defective. To check this, plug in another appliance that you know which is
working into the same socket.
The appliance performs poorly;
Check if;
• You have overloaded the appliance,
• The doors are not closed perfectly,
There are not enough ventilation ducts on the kitchen unit as mentioned in the Installation
Manual.
If there is noise;
The cooling gas which circulates in the refrigerator circuit may make a slight noise (bubbling
sound) even when the compressor is not running. Do not worry, this is quite normal. If these
sounds are different check if;
• The appliance is installed firmly as described in the Installation Manual.
• The objects on the appliance are vibrating.
If there is water in the lower part of the refrigerator;
Check if;
The drain hole for defrost water is not clogged (use defrost drain plug to clean the drain hole).
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