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Troubleshooting
Problem Cause Solution
The appliance won’t switch ON
Delivery group doesn’t make
enough coffee
Coffee dregs are wet
Coffee delivery is too slow
Coffee delivery is too fast
Coffee is cold
Main switch is OFF
Machine switch is OFF
Wrong connection to power supply
Water tank is empty
Pump failure
Clogged wand
Electronic control unit failure
Delivery group valve failure
Coffee grinding is too fine
Delivery group is not at the correct
temperature
Delivery group valve doesn’t work
properly
Coffee grinding is too fine
Filter holder is dirty
Delivery group is clogged
Injector or valve is partially clogged
Coffee grinding is too rough
Heat-exchanger or heating element
coated with limestone
Pressure-switch contacts are oxidized
Defective electrical connections
Heating element is burned out
Set main switch in ON
Set machine switch to ON
Contact a service technician for
maintenance
Refill the water tank
Contact service technician
Clean the wand
Contact service technician
Contact service technician
Adjust grinding level
Wait for the machine to reach
the correct temperature
Clean the delivery group’s
exhaust system
Adjust grinding level
Replace filter and clean filter
holder more frequently
Contact service technician
Replace injector or valve
Adjust grinding level
Contact service technician for
maintenance
Clean pressure-switch contacts
Contact service technician to
check the connections
Replace heating element
42


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