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Troubleshooting
TroubleshootingTroubleshooting
Troubleshooting
Before you contact an authorized specialist
Before you contact an authorized specialistBefore you contact an authorized specialist
Before you contact an authorized specialist
Problem
ProblemProblem
Problem
Possible
Possible Possible
Possible cause / Action
cause / Actioncause / Action
cause / Action
Appliance is not working /
starting
Check the power supply.
Is the appliance switched on and the door securely closed?
Is a program selected?
Is the water supply properly connected and the water supply opened?
Water is not drained off Check the drain hose.
Are the filters or the kitchen sink clogged?
Noises A clicking sound on opening of the detergent container is normal.
Make sure that all dishes are secured in the dishwasher.
Place the parts so that the spray arms can rotate freely.
Foaming Use only special dishwasher detergent to avoid foaming. If this occurs, open the
door and let suds evaporate. Add approx. 4 liter cold water to the tub. Start a
short rinse cycle to drain out the water.
Always wipe up spilled rinse aid immediately.
Plates and other flat table-
ware are not clean
Select a stronger program.
Make sure that the action of the detergent dispenser and spray arm is not
blocked by large dishes.
Spots and filming on glasses
and flatware
Extremely hard water / low inlet temperature / overloading the baskets, improper
loading / old or damp detergent / empty rinse dispenser / incorrect dosage of
detergent
Cloudiness on glassware Use less detergent if you have soft water and select a shortest cycle to rinse anc
clean glassware.
Black or grey marks on
dishware
Aluminum utensils have rubbed against dishware. Use a mild abrasive cleaner to
eliminate those marks.
Stains on the inner surface Only use detergents without colorants.
Yellow or brown film on in-
side surface
Tea or coffee stains: Using a solution of ½ cup of bleach and 3 cups of warm
water to remove the stains by hand.
Iron deposits in water can cause an overall film. Call a water softener company
for a special filter.
White film on inside surface Hard water minerals: clean the interior by using a damp sponge with dishwasher
detergent. Wear rubber gloves.
Detergent dispenser doesn’t
close properly
Clogged detergent residue is blocking the catch. Clean the catch.
Detergent left in dispenser Improper loaded dish is blocking the dispenser.
Unsatisfactory drying result Improper loading / too less rinse aid / dishes are removed too soon / wrong pro-
gram has been selected / use of cutlery with a low-quality coating
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  • How to remove the machine from the kitchen cabinet
    Submitted on 11-7-2021 at 10:49

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