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Product Warranty
Q The term of this product warranty is 1 year from the purchase date.
Q We, PittaSoft Co., Ltd., provide the product warranty according to the Consumer Dispute Settlement Regulations (drawn
up by the Fair Trade Commission). PittaSoft or designated partners will provide the warranty service upon request.
Circumstances
Warranty
Within the
Term
Outside of
the T
erm
For performance/
functional
problems under
normal use
conditions
For serious repair required within 10 days of purchase
Exchange/
Refund
N/A
For serious repair required within 1 month of purchase Exchange
For serious repair required within 1 month of exchange
Exchange/
Refund
When not exchangeable Refund
Repair
(If Available)
For Def
ect Free Repair
Paid Repair/Paid
Product Exchange
Repeated problem with the same defect (up
to 3 times)
Exchange/
Refund
Repeated trouble with dierent parts (up to
5 times)
Repair
(If Unavailable)
For the loss of a pr
oduct while being
serviced/repaired
Refund after
depreciation plus
an additional
10% (Maximum:
purchase price)
When repair is unavailable due to lack of spare
parts within the component holding period
When repair is unavailable even when spare
parts are available
Exchange/Refund
after depreciation
1) Malfunction due to customer fault
- Malfunction & damage caused by user negligence (fall, shock, damage,
unreasonable operation, etc.) or careless use
- Malfunction & damage after being serviced/repaired by an unauthorized third
party, and not through Pittasoft's Authorized Service Center.
- Malfunction & damage due to the use of unauthorized components,
consumables, or separately sold parts
2) Other Cases
- Malfunction due to natural disasters (re, ood, earthquake, etc.)
- Expired life span of a consumable part
- Malfunction due to external reasons
Paid Repair Paid Repair
Q This warranty is only valid in the country where you purchased the product.
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