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Replacement Parts
Replacement Parts
These items are available for your BISSELL MultiReach Ion. Call 0344.888.6644
or visit www.BISSELL.com.
These items are available for your BISSELL MultiReach Ion. Call 0344.888.6644
or visit www.BISSELL.com.
1311 Series
1312 Series
PART # PART NAME PART # PART NAME
1604734 Filter
1604481 Washable Filter Cup
1604272 Crevice Tool with Dusting Brush 1604480 Dirt Cup Assembly
1605222 Charging Adapter Plug 1604487 Brush Roll
1604257 Stair & Upholstery Tool 1605426 Charging Base
PART # PART NAME PART # PART NAME
1604734 Filter
1604481 Washable Filter Cup
1604272 Crevice Tool with Dusting Brush 1604480 Dirt Cup Assembly
1605219 Charging Adapter Plug 1604487 Brush Roll
1604257 Stair & Upholstery Tool 1605425 Charging Base
www.BISSELL.com
Problem Possible causes Remedies
Vacuum
won’t turn on
Battery isn’t fully charged Charge battery. Follow charging
battery instructions on page 5
Wrong charger being used Be sure to use only the charger sup-
plied with your product. The label on
the detachable hand vacuum will list
which charger can be used
Brush roll
not turning
Brush roll is jammed Remove obstruction.
Follow instructions on page 7
Brush roll needs to be reset Follow instructions on page 7
Broken brush roll belt Visit www.bissell.com or call 0344
888 6644 to order replacement
parts
Vacuum
cleaner
has low
suction
Dirt container is full Empty dirt container
Dirt container is not installed
properly
Position container correctly and
snap firmly into place
Foot is loose Make sure foot is fully inserted into
body of unit
Filters need cleaning Follow filter instructions on page 7
Filters need replacing Visit www.bissell.com or call 0344
888 6644 to order replacement filters
Clog or obstruction in foot area Detach foot from main body and
examine and remove clog from ports
Visible dirt
escaping from
cleaner
Dirt container is full of debris Empty dirt container
Filter is missing or installed
incorrectly
Check filter for correct installation
Dirt container installed incorrectly Position container correctly and
snap firmly into place
Vacuum won’t
charge
Machine is in the ON position Set the machine in the OFF position
Not the correct charger Use only the charger that comes with
the machine
11


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