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www.bissell.com 800.237.7691
Troubleshooting
16
Built-in heater ready light does not illuminate
Possible causes Remedies
1. The power is not turned ON 1. The power must be ON to activate the heater ready light
2. The portable spot cleaner is not attached completely 2. Make sure the portable spot cleaner is attached
Push down firmly to check
Reduced Spray or No Spray
Possible causes Remedies
1. Formula & water tank may be empty 1. Refill tank
2. Formula & water tank may not be seated completely 2. Turn power OFF. Remove and reseat tank
3. Pump may have lost prime in portable spot cleaning mode 3. Hold end of hose below water level in tank to prime
4. The portable spot cleaner is not attached completely 4. Push down firmly to check connection
5. Solution filter may be clogged 5. Follow steps under cleaning filter on page 13
DirtLifter
®
PowerBrush does not turn
Possible causes Remedies
1. The portable spot cleaner is not attached completely 1. Make sure the portable spot cleaner is attached.
Push down firmly to check
2. The unit is in the upright position 2. Brushes only rotate when unit is reclined using the
recline pedal
3.
Circuit breaker on machine (if equipped) may have tripped
3. Turn the machine OFF and unplug from outlet. Check
to see if foreign object is caught in brush roll. Remove
object. Plug machine in to reset circuit breaker
4. The belt is off or broken 4. Turn power OFF and unplug unit from outlet. Follow
instructions on pages 14 and 15
Loss of suction power
Possible causes Remedies
1. Tanks may not be seated properly 1. Pick up both tanks and reseat them so it they fit snugly on
the unit
2. Nozzles may not be assembled properly 2. Unplug the unit. Check to make sure the "lip" of the
nozzle is securely hooked into the groove on bottom of
Tank (see page 10)
3. The portable spot cleaner is not attached completely 3. Make sure the portable spot cleaner is attached.
Push down firmly to check
4. Dirty tank has picked up maximum amount of 4. Empty dirty tank
dirty water and has reached full line
5. Formula & water tank is empty 5. Check fluid levels in formula & water tank
6. Suction Gate is open. 6. Check to make sure the suction gate is closed. Follow
“Cleaning Suction Gate” instructions on page 13.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-800-237-7691.
16


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