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What to do if...
Your P I N is
blocked
•You have entered a
wrong PIN three times in
a row.
Contact your network
operator, or use the PUK
code of the SIM card if
provided by your network
operator.
The battery
wont charge
•The battery or charger is
out of order.
Contact your dealer.
The phone temperature
goes below 0°C or above
45°C.
Change the charging
environment.
Poor connection. Check if the charger is
properly connected.
The phone
automatically
shuts down.
•The battery is not
properly installed.
Please make sure the
battery fits perfectly into
the compartment.
You ca nt k ey
in data into
your Phone
book
Your Phone Book
memory is full.
Delete some data from the
Phone Book.
You a r e no t
able to use
certain
functions
Your network operator
doesn't support these
functions, or you do not
subscribe to them.
Contact your network
operator.
Problem Possible cause Solution
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