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64 Troubleshooting and service information
English
Technical support
For technical assistance, free driver updates, product information, and news
releases, visit the following web site:
http://www.BenQ.com
I cannot
download
images from the
camera to my
computer.
The free space on the hard
disk of your computer is
insufficient.
Ensure that the hard disk has
enough space for running
Windows and that the drive for
loading image files has free
space equal to or greater than
the memory card in the camera.
There is no power being
supplied to the camera.
Replace the battery.
The camera
does not shoot
even when
pressing the
shutter button.
The battery is running low. Replace the battery.
The camera is not in the
Capture mode.
Switch to the Capture mode.
The shutter button was not
pressed all the way down.
Press the shutter button all the
way down.
The internal memory or
memory card does not have
any free space.
Load a new card or delete
unwanted files.
The flash is recharging. Wait until the flash mode icon,
indicated on the screen, stops
flashing.
The camera does not
recognize the memory card.
Format the memory card
before the initial use or before
using with another camera.
I cannot print
images with
PictBridge-
compliant
printers.
The camera is connected to
the printer when the
camera is powered off.
Connect the camera to the
printer, turn on the camera, and
then select
Printer.
Problem Cause Solution
64


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