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BenQ DC 5530 Users Manual
Troubleshooting58
English
e
of Contents
10 TROUBLESHOOTING
Symptoms Causes Solutions
The power won’t turn
on.
The battery is out of power.
The AC power adapter is not con-
nected or is damaged.
The USB cable is not properly con-
nected to the camera or PC.
Use the AC power adapter to charge
the battery.
Make sure the AC power is con-
nected and it's not damaged.
First turn on the PC, then connect
the camera and PC with the USB
cable.
The power turns off
during use.
The battery is out of power.
Power Saving mode is enabled.
The battery/SD card cover is opened
when in use.
The adapter has not been connected
properly.
Use the AC power adapter to charge
the battery.
Switch on the power.
Do not open the battery/SD card
cover when the camera is in use.
Connect the adapter correctly.
The battery power is
being used up too
quickly.
The external temperature is too
cold.
The battery is not used for a long
time.
Keep the camera away from extreme
temperatures.
Recharge the battery with the AC
power adapter or USB cable.
The camera does not
take pictures when the
shutter button is
pressed.
The camera is not in Snapshot
Mode.
The battery is weak.
The power has not been switched
on.
Set the Mode switch to Snapshot
mode.
Replace the battery.
Switch on the power.
The close-up image is
blurred.
Select the correct focus range. If the subject is within 30 to 100 cm
(12 to 40 inches), select Macro
mode.
The flash does not fire. The camera flash is turned off.
The light source is sufficient.
The flash is not fully charged.
Set the flash mode to Auto Flash,
Forced Flash, or Red-Eye Reduction
mode.
Wait for the flash to fully charge.
There is something
wrong with the color
of the captured image.
White balance is not set properly. Set the white balance to Auto mode
or other suitable mode.
The picture is too
bright or too dark.
There is excessive or inadequate
exposure.
Reset EV bias value.
The LCD screen is not
clear.
The LCD screen plastic cover is
dirty.
The LCD screen has hot spots.
Clean the LCD screen with a soft
cloth.
Hot spots are normal and do not
affect the camera’s functionality.
The camera cannot
download images to
the PC.
The cable is not connected properly.
The camera is off.
OS is not Windows 98SE
/2000/ME/XP or the PC is not
equipped with a USB port.
USB driver is not installed (Win-
dows 98SE only).
Check the cable connection.
Turn on the power.
Install Windows 98SE/2000/ME/XP
and USB port.
Install the USB Driver (Windows
98SE only).
62


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