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BenQ DC C1020 Manual

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English
Troubleshooting 29
I cannot download
images.
The free space on the hard disk of
your computer is insufficient.
Ensure that the hard disk has enough
space for running Windows and that
the drive for loading image files has
free space equal to or greater than the
memory card in the camera.
There is no power being supplied to
the camera.
Recharge your batteries or replace
with new batteries if necessary.
The camera does not
shoot even when the
shutter button is
pressed.
The battery is running low. Recharge your batteries or replace
with new batteries.
The camera is not in capture mode. Switch to capture mode.
The shutter button was not pressed
all the way down.
Press the shutter button all the way
down.
The internal memory or memory
card does not have any free space.
Load a new card or delete unwanted
files.
The flash is recharging. Wait until the flash mode icon on the
screen stops flashing.
The camera does not recognize the
memory card.
Format the memory card before the
initial use or before using with
another camera.
After connecting the
camera to a
computer, an error
message “Device not
ready” or “Camera
not ready” appears.
The computer runs on Windows 98
or earlier.
—
When connecting the
camera to a
computer, the
computer freezes.
The memory card inside the camera
may not be formatted.
Format the memory card to the
FAT16 format using a card reader in
Windows or using the camera.
A memory error
occurs.
The memory card may not be
formatted correctly.
Re-format the memory card to the
FAT16 format using a card reader in
Windows.
A video clip becomes
15fps instead of 30fps.
When using the internal memory or
a slow-speed memory card, fps
might be reduced to 15.
Avoid using the internal memory or
an outdated memory card to capture
videos.
After the flash is fired,
I have to wait for a
while before taking
the next picture.
It is natural for AA batteries to
spend some time in recharging to
the level enough for the next
picture.
—
Symptom Cause Solution
DSC_C1020_UM CD EN.book Page 29 Monday, March 2, 2009 12:00 PM
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