Manual BEKO WMB 51221 W (page 30 of 36) (English)

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Washing Machine / User‘s Manual

8 Troubleshooting

Programme cannot be started or selected.

• Washingmachinehasswitchedtoselfprotectionmodeduetoasupplyproblem(linevoltage,waterpressure,

etc.).>>>To cancel the programme, turn the Programme Selection knob to select another programme. Previous

programme will be canceled. (See “Cancelling the programme”)

Water in the machine.

• Somewatermighthaveremainedintheproductduetothequalitycontrolprocessesintheproduction.>>>This

is not a failure; water is not harmful to the machine.

There is water leaking from the bottom of the washing machine.

• Likelyproblemswithhosesorthepumpfilter.>>>Be sure the seals of the water inlet hoses are securely fitted.

Attach the hose to the tap tightly.

• Pumpfiltermightnotbeclosedfully.>>>Make sure that the pump filter is completely closed.

Machine does not fill with water.

• Tapisturnedoff.>>>Open the inlet water taps fully.

• Waterinlethoseisbent.>>>Flatten the water inlet hose.

• Waterinletfilterisclogged.>>>Clean the water inlet filter.

• Theloadingdoorisajar.>>>Close the Loading Door.

Machine does not drain water.

• Waterdrainhosemightbecloggedortwisted.>>>Clean or flatten the hose.

• Pumpfilterisclogged.>>>Clean the pump filter.

Machine vibrates or makes noise.

• Machinemightbestandingunbalanced.>>>Adjust the feet to level the machine.

• Ahardsubstancemighthaveenteredintothepumpfilter.>>>Clean the pump filter.

• Transportationsafetyboltsarenotremoved.>>>Remove the transportation safety bolts.

• Laundryquantityinthemachinemightbetoolittle.>>>Add more laundry to the machine.

• Machinemightbeoverloadedwithlaundry.>>>Take out some of the laundry from the machine or distribute the

load by hand to balance it homogenously in the machine.

• Machinemightbeleaningonarigiditem.>>>Make sure that the machine is not leaning on anything.

Machine stopped shortly after the programme started.

• Machinemighthavestoppedtemporarilyduetolowvoltage.>>>It will resume running when the voltage

restores to the normal level.

Machine directly discharges the water it takes in.

• Draininghosemightnotbeatadequateheight.>>>Connect the water draining hose as described in the

operation manual.

No water can be seen in the machine during washing.

• Thewaterlevelisnotvisiblefromoutsideofthewashingmachine.Thisisnotafailure.

Loading door cannot be opened.

• Doorlockisactivatedbecauseofthewaterlevelinthemachine.>>>Drain the water by running the Pump or

Spin programme.

• Machineisheatingupthewateroritisatthespinningcycle.>>>Wait until the programme completes.

• Childlockisengaged.Doorlockwillbedeactivatedacoupleofminutesaftertheprogrammehascometoan

end.>>>Wait for a couple of minutes for deactivation of the door lock.

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BEKO WMB 51221 W Manual

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