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Some meshed laundry such as tulle may
foam too much because of their texture.
>>> Use smaller amounts of detergent for
this type of item.
Detergent was put in the wrong compart-
ment. >>> Make sure you place the de-
tergent in the appropriate compartment.
Softener is being taken early by the
product. >>> There may be problem in the
valves or in the detergent drawer. Call the
Authorised Service Agent.
Foam is overflowing from the detergent
drawer.
Too much detergent is used. >>> Mix 1
tablespoonful softener and ½ l water and
pour into the main wash compartment of
the detergent drawer. >>> Put detergent
into the product suitable for the pro-
grammes and maximum loads indicated
in the “Programme and consumption
table”. When you use additional chemic-
als (stain removers, bleaches and etc.),
reduce the amount of detergent.
Laundry remains wet at the end of the
programme. (*)
Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
(*) The product does not switch to spinning
step when the laundry is not evenly distrib-
uted in the drum to prevent any damage to
the product and to its surrounding environ-
ment. Laundry should be rearranged and re-
spun.
(**) Regular drum cleaning is not applied.
Clean the drum regularly. See Cleaning the
Loading Door and the Drum [}37]
If you cannot eliminate the problem
although you follow the instructions
in this section, consult your dealer
or the Authorised Service Agent.
Never try to repair a nonfunctional
product yourself.
Check the HomeWhiz section for
the relevant troubleshooting in-
formation.
9 DISCLAIMER / WARNING
Some (simple) failures can be adequately
handled by the end-user without any safety
issue or unsafe use arising, provided that
they are carried out within the limits and in
accordance with the following instructions
(see the “Self-Repair” section).
Therefore, unless otherwise authorized in
the “Self-Repair” section below, repairs
shall be addressed to registered profes-
sional repairers in order to avoid safety is-
sues. A registered professional repairer is a
professional repairer that has been granted
access to the instructions and spare parts
list of this product by the manufacturer ac-
cording to the methods described in legis-
lative acts pursuant to Directive 2009/125/
EC.
However, only the service agent (i.e. au-
thorized professional repairers) that you
can reach through the phone number
given in the user manual/warranty card
or through your authorized dealer may
provide service under the guarantee
terms. Therefore, please be advised that
repairs by professional repairers (who
are not authorized by Beko ) shall void
the guarantee.
Self-Repair
Self-repair can be done by the end-user
with regard to the following spare parts:
door, door hinge and seals, other seals,
door locking assembly and plastic peripher-
als such as detergent dispensers (an up-
dated list is also available in sup-
port.beko.com as of 1st of March 2021)
Moreover, to ensure product safety and to
prevent risk of serious injury, the mentioned
self-repair shall be done following the in-
43


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