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HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need
to have this documentation available should the product require attention under guarantee.
Please take a few moments to complete the details below, as you will need this information when
you call us, or to use our online services. When you call us you may be required to input your
serial number into your telephone keypad. For help please visit beko.co.uk/support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt
or other proof of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is
required for requesting service under guarantee.
Model number Serial number Purchased from Date of purchase
For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions
booklet, as a charge may be levied where no fault is found, and even though your product may
still be under guarantee.
After arranging service the area around the product must be easily accessible to the Engineer,
without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out
any repairs.
Please have your Model number and Serial number available when you call us, as you may be
required to input your serial number into your telephone keypad during your call.
13. These Terms and Conditions are governed by the laws of England and Wales;
manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. Company
Registration Number: 02415578.
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