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• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial
or non-residential domestic household premises, unless we have previously agreed to the
installation environment.
3. The product must be correctly installed, located and operated in accordance with the
instructions contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is
recommended for all Washing Machines, Dishwashers and Electric Cookers (as incorrect installation
may result in you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for
Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United
Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an
authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a
“second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a
product has the benefit of this guarantee. If you have any questions, please call our Call Centre on
the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives
are subjected to physical or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis
only.
Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace
your product with a new product instead of carrying out a repair. Where a replacement is offered,
this would normally be an identical model but when this is not possible, a model of similar
specification will be provided. The Manufacturer will cover the costs and arrange for the delivery
of the new product and for the return of the old product. Any costs related to disconnecting the
faulty product and installing the replacement product will not be borne by the Manufacturer unless
previously agreed to in writing. The original guarantee will continue to apply to the replacement
product; the new product will not come with a new guarantee.
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