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44 / 47 EN Refrigerator / User Guide
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be
possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will
endeavour to minimize inconvenience and to meet requests for specific timed appointments, this cannot
be guaranteed. We will not be liable for delays or if it is unable to carry out a repair because a convenient
appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a
proof of purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or
manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice. The
Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the service call
in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to
the English Courts, save where you live in another part of the United Kingdom, in which case the law and
courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish
courts will have jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18
8QU.
Beko plc is registered in England and Wales with company registration
number 02415578
BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS
If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase
by completing the online registration form, then the standard 12 month guarantee will be extended to
24 months, under the same terms and conditions as detailed in our Standard Guarantee Terms and
Conditions.
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